First Contact Ltd
Staff information
Keeping staff up to date
Announcements & Updates
Please read the updates and follow the links below for the latest information.
Kia ora team,
We have been experiencing a shortage in staffing numbers since the beginning of this year, and we appreciate most staff have been under pressure.
This is a general reminder regarding sick leave. All staff are entitled to sick days (paid sick leave applies to employees after 6 months of service). If you are unwell, please give us as much notice as possible. It becomes increasingly difficult to cover your shift the shorter the notice, and could put your colleagues in harms way. Text massage is never acceptable when calling in sick.
Who you should call
If you are sick and unable to work you should let the operations team know asap. Contact operations number if it is during office hours (Mon~Fri 09:00-17:00) (Sat 09:00-04:00)(Sun 9:00-14:00)
After hours sick call
Team Leader: If it is after hours then make sure to inform your team leader if you have their contact details.
Office: you can call on office number in after hours and your call will be diverted to one of the operation team members.
Darryl : If you tried office phone after hours and no one attend it and you do not have your team leader contact details. Then you can contact Darryl Directly.
Contact numbers
Office: 048015588 / 0800558808
Operations: 0275090004
Darryl: 021509689
updated on 18/10/2022
Updated Tuesday 08 February 2022
Kia ora team,
We are experiencing increased complaints from clients regarding staff smoking or vaping while on shift.
While some might not consider vaping the same as smoking, our clients do. It is not a good look, our clients do not appreciate it, and they do not allow their staff to do this.
If staff are seen smoking or vaping on a clients site, the client can request their removal. That will end the staff members deployment to that site. We do not want this to happen. Smoking and vaping are to take place in your allocated breaks; if you need to fit an extra one in, it is with the consent of the team leader at a time that works for them.
During any break, staff are not to smoke or vape where the client can see them.
Please remember that we are contractors to our clients. The protections afforded in the Employment Relations Act do not apply to their ability to decide who can be on their site.
Updated Wednesday 05 January 2022
Traffic Light system
Updated 16:00 Thursday 9th December 2021
Kia ora team,
Regarding COVID-19 vaccination passport scanning.
Each location has its procedure to comply with the government-mandated requirements. Please check in with the manager to ensure we do as they require.
All patrons, including regulars, must have their vaccination passport and id checked, including when they have been in earlier and when they are regulars.
Having unvaccinated patrons on-site is a breach of health and safety guidelines; we are contracted to ensure the safety of the premises, this now includes COVID-19 vaccination requirements.
If you are not comfortable enforcing these requirements, please discuss this with Operation immediately to discuss where we might be able to move you.
Anyone found not complying with the government mandate places the contract with our clients and their employment in jeopardy.
The duty manager has the final say. If they want to let someone in who has not presented their passport, they are allowed to; however, you are to issue an incident report with a description and time of the event.
Updated 15:00 Thursday 25th November 2021
Kia Ora all,
Due the the COVID-19 vaccination requirements released by the government and the requirement of our clients we have made the following changes to the employment agreement and staff requirements
If you are exempt or hesitant to get the vaccine please contact Darryl and we can discuss things, if you are vaccinated (partially or fully) we need proof of this before next Wednesday the 1st of December otherwise this may impact what shifts we can put you on.
The following have been added to employment agreements:
1.1.1. Employees are required to comply with COVID-19 vaccination requirements as set out by the government.
1.1.1.1. You will need to provide proof of your vaccination status which will be kept in a secure location and will be protected per the Privacy act
1.1.1.2. You must have your first vaccine by 03rd of December and second dose before 1st of January 2022 (unless otherwise directed by specific clients)
1.1.1.3. You must keep the Company informed of any changes to your vaccination status
1.1.1.4. If you are exempt from the vaccination requirements, you must provide suitable evidence to support this. If you are exempt, this may impact on the work that the Company can offer you.
1.1.1.5. You are required to wear a face covering while working when directed to by the government
Updated 14:30 Tuesday 9th November 2021
Tēnā koutou,
We’ve received a complaint from Worksafe New Zealand about one of our staff members not wearing a mask while on shift. Just reminding everyone that it is a requirement for everyone to wear a mask while working, if you cannot wear a mask then notify the office and you’ll have to wear a face shield. In the coming weeks compliance will be ensuring that everyone is wearing a mask during their shift as it is a breach of health and safety.
If you are on a break, you may take your mask off to eat or drink, however it must be away from your position, the public and the front door. Make sure that you’re away from the public and distanced from others.
Heoi anō tāku mō nāianei
Updated 11:00 Tuesday 9th November 2021
Kia Ora,
We’ve booked teppanyaki for Christmas dinner this year! It’ll be on Sunday the 12th of December at 18:30. Please RSVP if you’re coming, also let me know if you have any dietry requirements or are bringing a plus one. Plus ones will cost $40, which you can pay directly or it can be taken out of your wages.
http://www.fujiyama-teppanyaki.co.nz/index.php/menu
Mā te wā
