As from the 10th of January 2022, all staff must be fully vaccinated and ensure this is maintained. As a third party provider, our clients set the requirements for vaccination status. In the event you re vaccinated or have allowed your vaccination passport to expire, we will not be able to offer any further shifts until this is brought up to date. Please remember, it is your responsibility to ensure the company is made aware of any changes in your personal status.

Due to client expectation, First Contact will no longer employ anyone who is not vaccinated. If you have any questions or concerns, please contact me immediately on 021509689 or by e-mail darryl@firstcontact.co.nz to discuss this.

First Contact is committed to working with all staff to assist them with managing the pandemic requirements.

Darryl

05 January 2022

Physical Distancing

• Normal: Physical distancing is recommended.

• Flexible: Physical distancing is expected and encouraged; however specific roles may require staff to be closer.

• Compulsory: Workers legally must maintain physical distance in the workplace.

• Physical distancing during Levels two, three and four is essential, close contact with FCL and clients staff should be limited to a minimum where possible.

• Staff placement on location will be adjusted to ensure physical distancing while guaranteeing the health and safety, and security of our client.

• Clients may require FCL staff to enforce physical distancing on the premises, location-specific briefs will be distributed to staff and team leads which may include.

• Entranceways, lifts, and small areas may require monitoring to ensure that physical distancing is observed.

Face Coverings

• Normal: Staff members are encouraged to wear face coverings on public transport, to and from shifts in areas where physical distancing is not present

• Encouraged: Face coverings are encouraged and may be required in locations where physical distancing cannot be enforced. Specific location requirements will be communicated with staff and enforced by team leaders and compliance officers.

• Compulsory: All staff members must wear a mask unless otherwise specified, clients may require that staff enforce face coverings at the location.

• Staff may use their own face coverings if it is up to standard. This can include masks and face shields. If compliance officers or team leaders deem that the face covering is not up to standard then an FCL distributed mask must be worn.

• All staff are to be provided with a face-covering by FCL.

• If a staff member wishes to be exempt from wearing face coverings, they are required to contact administration and should contact Disabled Persons Assembly NZ (04 801 9100 or at info@dpa.org.nz) or Healthline (0800 358 5453). to get an exemption card for outside the workplace.

Wash & drying hands

• Normal: All staff to follow standard handwashing procedures after a break and use sanitiser at their discretion if available.

• Encouraged: Staff are encouraged to thoroughly wash their hands more regularly, short breaks may be given to ensure this. Staff and guests at the client location will be encouraged to use sanitation facilities if they are present. Clients may have specific requirements which will be distributed to staff on location and ensured by the team leader and compliance officer.

• Compulsory: Regular washing of hands and use of sanitiser by staff is compulsory, team leads are required to monitor and enforce this regularly throughout each shift. Clients may require all staff and guests on-premises to use sanitization stations before entering or passing through a checkpoint, this is to be enforced without fail.

• Regular short breaks to be given, allowing staff to thoroughly wash their hands.

• Sanitiser is available to staff at all sites and monitored for refill by team leads and compliance officers.

• Monitor public and where sanitization stations are available actively encourage them to use it. Actions required are client-specific – e.g. client may be encouraged or required before entry/exit of premises.

• Gloves will be provided and required depending on the location and role.